Legal Info

Provided Service

Whispering Pine Lodge, provides a cabin for short-term stays in Woodridge, Manitoba, Canada.

Intellectual Property

Information on the website www.whisperingpinelodge.ca and in the cabin is provided by Whispering Pine Lodge. Copying, forwarding, or use of pictures, text, architectural drawings, or other information without Whispering Pine Lodge’s permission is prohibited.

Prices

Prices are indicated in Canadian Dollars (CAD) and include applicable taxes. The total price, including all fees, will be displayed at checkout on our website.

Booking

Bookings can be made through the calendar available on our website. The booking is binding for the guest and/or the guest’s representative according to these terms and applicable law. The booking is binding for Whispering Pine Lodge upon written confirmation provided by Whispering Pine Lodge (time of contract).

Payment

Payment must be made by credit card or other means of payment according to instructions on the website.

Cancellation

Booking Confirmation

A booking is considered confirmed upon receipt of full payment by Whispering Pine Lodge.

Cancellation Terms

• Cancellations made 28 days or more prior to the check-in date:
  • Full refund of the booking amount
  • Option to change dates (subject to availability)
  • Option to receive a credit voucher for the full amount paid
• Cancellations made 14-27 days prior to the check-in date:
  • One-time date change option (subject to availability)
  • Option to receive a credit voucher for the full amount paid
• Cancellations made less than 14 days prior to the check-in date: No refund or date changes permitted.

Cooling-Off Period

For bookings made within 14 days of the check-in date, a 48-hour cooling-off period applies. During this time, guests may reschedule their stay at no cost or receive a full refund.

Notification

All cancellation requests must be submitted in writing to info@whisperingpinelodge.ca or through our online booking system.

Check-in & Check-out

Check-in instructions and key lock codes will be provided upon booking confirmation. The cabin is available for guests from 15:00 on the date of arrival. Check-out must be completed by 11:00 on the day of departure.

Guest Usage of the Cabin

Guests must respect the surrounding nature and take good care of the cabin and its contents. Pets are not allowed inside, and smoking is strictly prohibited. A violation of these policies will result in a 500 CAD penalty charge.

Privacy Policy

1. Introduction

Whispering Pine Lodge is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We may collect personal information that you provide to us, including:

• Name, email address, phone number
• Booking details and preferences
• Payment information

3. How We Use Your Information

We use your information to:

• Process your bookings and payments
• Communicate with you about your stay
• Improve our services
• Send you promotional offers (if you opt-in)

4. Data Protection

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Data Sharing

We do not sell your personal information. We may share your information with service providers who assist in our operations or as required by law.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@whisperingpinelodge.ca.